All Systems Operational

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Welcome to the FISPAN J.P. Morgan Chase Bank integration status page. This page describes feature availability for the J.P. Morgan Chase Bank integration. The below uptimes are an unofficial combined view of all areas that can impact client functionality. Have any questions? Please reach out to our support at https://support.fispan.com/jpmorgan

Uptime over the past 90 days. View historical uptime.
API - Information Reporting Operational
90 days ago
100.0 % uptime
Today
ERP Connector Operational
90 days ago
100.0 % uptime
Today
AWS Data Centre Operational
90 days ago
100.0 % uptime
Today
Sandbox Environment Operational
90 days ago
100.0 % uptime
Today
Auth0 Operational
90 days ago
100.0 % uptime
Today
Web UI Operational
90 days ago
100.0 % uptime
Today
SFTP Connection Operational
90 days ago
100.0 % uptime
Today
AWS s3-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS ec2-us-west-2 Operational
AWS kms-us-west-2 Operational
AWS secretsmanager-us-west-2 Operational
AWS elb-us-west-2 Operational
Auth0 Management API Operational
Auth0 Multi-factor Authentication Operational
Auth0 User Authentication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 11, 2025

No incidents reported today.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025
[Production] Scheduled Service Maintenance on Sunday, December 7, 2025 from 12AM-4AM ET
Completed - The scheduled maintenance has been completed.
Dec 7, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 00:00 EST
Scheduled - On Sunday, December 7, 2025, between 12:00 AM and 4:00 AM ET, our Production environment will undergo scheduled maintenance, and may be unavailable during this time. This period will be utilized for infrastructure enhancements and platform testing to ensure continued uptime and stability.

Please be advised that during this 4-hour window, the Production environment will be inaccessible for clients, preventing access to the UI and payment initiation.
Dec 1, 15:20 EST
Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025
[SERVICE RESTORED] Missing Transactions for November 28
Resolved - Please be advised that the issue relating to the ingestion of November 28th transactions has been restored.
Our teams have recovered the transactions successfully and expected to be imported Clients' ERP's Bank Reconciliation page.

We apologize for the inconvenience.
Dec 4, 10:32 EST
Investigating - Please be advised that we have discovered an issue affecting the ingestion of November 28th transactions and as such this data is currently not visible within the Balances and Transactions page of the plugin, as well as the automated feed into the Bank Reconciliation tool in your ERP. We are working to restore full functionality, and will notify you once this issue has been resolved.
Dec 3, 14:27 EST
Dec 3, 2025
Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

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