All Systems Operational

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Welcome to the FISPAN J.P. Morgan Chase Bank integration status page. This page describes feature availability for the J.P. Morgan Chase Bank integration. The below uptimes are an unofficial combined view of all areas that can impact client functionality. Have any questions? Please reach out to our support at https://support.fispan.com/jpmorgan

Uptime over the past 90 days. View historical uptime.
API - Information Reporting Operational
90 days ago
98.85 % uptime
Today
ERP Connector Operational
90 days ago
100.0 % uptime
Today
AWS Data Centre ? Operational
90 days ago
100.0 % uptime
Today
Sandbox Environment Operational
90 days ago
100.0 % uptime
Today
Auth0 Operational
90 days ago
100.0 % uptime
Today
Web UI Operational
90 days ago
100.0 % uptime
Today
SFTP Connection Operational
90 days ago
100.0 % uptime
Today
AWS s3-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS ec2-us-west-2 Operational
AWS kms-us-west-2 Operational
AWS secretsmanager-us-west-2 Operational
AWS elb-us-west-2 Operational
Auth0 Management API Operational
Auth0 Multi-factor Authentication Operational
Auth0 User Authentication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 5, 2025

No incidents reported today.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025
[Production] Scheduled Service Maintenance on Sunday, November 2, 2025 from 12AM-4AM ET
Completed - The scheduled maintenance has been completed.
Nov 2, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 00:00 EDT
Scheduled - On Sunday, November 2, 2025, between 12:00 AM and 4:00 AM ET, our Production environment will undergo scheduled maintenance, and may be unavailable during this time. This period will be utilized for infrastructure enhancements and platform testing to ensure continued uptime and stability.

Please be advised that during this 4-hour window, the Production environment will be inaccessible for clients, preventing access to the UI and payment initiation.
Oct 27, 14:45 EDT
Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
Microsoft Business Central - Partial Outage
Resolved - Please be informed that the external service outage affecting the BC365 Plugin has been fully resolved.

The core infrastructure issues reported by Business Central are now cleared. Our team immediately validated the restoration and confirmed that full BC365 Plugin functionality has been restored.

Clients should no longer experience the slowness or intermittent access issues that were reported.

You can track Business Central's status directly here: https://app.bcstatus.net/

Thank you for your patience and understanding while this issue was being resolved.
Oct 29, 19:41 EDT
Monitoring - Please be informed that the BC365 Plugin is currently experiencing service disruption, resulting in slowness or intermittent access issues for clients. Payments are NOT impacted - we have confirmed that successful payments continue to be processed for BC365 clients despite the access issues.

This disruption is caused by an external system outage reported by Business Central. Our BC365 service relies on their core infrastructure and will remain impacted until their service is restored.

Our team is actively monitoring Business Central's recovery. We are on standby to immediately validate and restore full plugin functionality the moment their service is back online.

You can track Business Central's status directly here: https://app.bcstatus.net/

We appreciate your patience while this issue is resolved.
Oct 29, 12:58 EDT
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

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