Monitoring - The compatibility issue regarding the unintended removal of the FISPAN plugin during the Microsoft Business Central v.28 update is now resolved, provided that client users have updated to FISPAN plugin version 2025.9 or higher.
We have transitioned to Monitoring while we track the volume of client upgrades over the next several days to ensure continued platform stability.
** ACTION REQUIRED: BANK OUTREACH **
Bank Relationship Managers must proactively engage with clients on the provided impact lists to facilitate immediate upgrades to FISPAN plugin version 2025.9 or higher. This is required to prevent Business Central service interruptions for your clients.
Specific instructions and client lists have been distributed via incident email communications. For general ERP update management, please refer to: https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/tenant-admin-center-update-management
Apr 10, 2026 - 19:03 EDT
We have transitioned to Monitoring while we track the volume of client upgrades over the next several days to ensure continued platform stability.
** ACTION REQUIRED: BANK OUTREACH **
Bank Relationship Managers must proactively engage with clients on the provided impact lists to facilitate immediate upgrades to FISPAN plugin version 2025.9 or higher. This is required to prevent Business Central service interruptions for your clients.
Specific instructions and client lists have been distributed via incident email communications. For general ERP update management, please refer to: https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/tenant-admin-center-update-management
Apr 10, 2026 - 19:03 EDT
Update - We are continuing to work on a fix for this issue.
Apr 08, 2026 - 18:02 EDT
Apr 08, 2026 - 18:02 EDT
Identified - Please be informed that we have identified a critical compatibility issue where the FISPAN plugin is automatically deleted following an update to Microsoft Business Central version 28. To ensure continued service and prevent the unintended removal of your plugin, you must update FISPAN plugin to version 2025.9 or higher immediately. Since Business Central v.27+ requires this specific version for stability, we strongly recommend adjusting your ERP update schedule to ensure the plugin is successfully updated before the platform transition occurs.
Instructions on Managing Updates can be found here: https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/tenant-admin-center-update-management
Apr 08, 2026 - 18:00 EDT
Instructions on Managing Updates can be found here: https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/tenant-admin-center-update-management
Apr 08, 2026 - 18:00 EDT
About This Site
Welcome to the FISPAN J.P. Morgan Chase Bank integration status page. This page describes feature availability for the J.P. Morgan Chase Bank integration. The below uptimes are an unofficial combined view of all areas that can impact client functionality. Have any questions? Please reach out to our support at https://support.fispan.com/jpmorgan
API - Information Reporting
Degraded Performance
ERP Connector
Degraded Performance
AWS Data Centre
Operational
Sandbox Environment
Operational
Auth0
Operational
Web UI
Degraded Performance
SFTP Connection
Operational
AWS s3-us-west-2
Operational
AWS rds-us-west-2
Operational
AWS ec2-us-west-2
Operational
AWS kms-us-west-2
Operational
AWS secretsmanager-us-west-2
Operational
AWS elb-us-west-2
Operational
Auth0 Management API
Operational
Auth0 Multi-factor Authentication
Operational
Auth0 User Authentication
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
[SERVICE DISRUPTION] [Production] Scheduled Service Maintenance on Sunday, April 12, 2026 from 12:00 AM and 4:00 AM ET Apr 12, 2026 00:00-00:04 EDT
On Sunday, April 12, 2026 from 12:00 AM and 4:00 AM ET, our Production environment will undergo scheduled maintenance, and may be unavailable during this time. This period will be utilized for infrastructure enhancements and platform testing to ensure continued uptime and stability.
Please be advised that during this 4-hour window, the Production environment will be inaccessible for clients, preventing access to the UI and payment initiation.
Posted on Apr 06, 2026 - 17:17 EDT
Please be advised that during this 4-hour window, the Production environment will be inaccessible for clients, preventing access to the UI and payment initiation.
Posted on Apr 06, 2026 - 17:17 EDT