All Systems Operational

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Welcome to the FISPAN J.P. Morgan Chase Bank integration status page. This page describes feature availability for the J.P. Morgan Chase Bank integration. The below uptimes are an unofficial combined view of all areas that can impact client functionality. Have any questions? Please reach out to our support at https://support.fispan.com/jpmorgan

Uptime over the past 90 days. View historical uptime.
API - Information Reporting Operational
90 days ago
98.97 % uptime
Today
ERP Connector Operational
90 days ago
100.0 % uptime
Today
AWS Data Centre ? Operational
90 days ago
100.0 % uptime
Today
Sandbox Environment Operational
90 days ago
100.0 % uptime
Today
Auth0 Operational
90 days ago
100.0 % uptime
Today
Web UI Operational
90 days ago
100.0 % uptime
Today
SFTP Connection Operational
90 days ago
100.0 % uptime
Today
AWS s3-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS ec2-us-west-2 Operational
AWS kms-us-west-2 Operational
AWS secretsmanager-us-west-2 Operational
AWS elb-us-west-2 Operational
Auth0 Management API Operational
Auth0 Multi-factor Authentication Operational
Auth0 User Authentication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 20, 2025

No incidents reported today.

Nov 19, 2025
[Production] Scheduled Service Maintenance on Wednesday, November 18, 2025 from 11PM-12:30AM ET
Completed - The scheduled maintenance has been completed.
Nov 19, 06:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 05:00 EST
Scheduled - On Tuesday, November 18 between 11:00 PM and 12:30 AM ET, our Production environment will undergo emergency scheduled maintenance, and may be unavailable during this time. This period will be utilized for infrastructure enhancements and platform testing to ensure continued uptime and stability.

Please be advised that during this 1.5-hour window, the Production environment may be inaccessible for clients, preventing access to the UI and payment initiation.
Nov 18, 19:46 EST
Nov 18, 2025
[Identified and Resolved] Duplicate Email Remittance Notifications
Resolved - A temporary service disruption with our external email provider led to the delivery of duplicate email remittance notifications for payments issued on November 18, 2025 between 12:38PM and 12:50PM ET.

We confirm this issue is resolved.

Please be assured that this was an email delivery error only. All payments were processed correctly and only one time.
Nov 18, 20:28 EST
CLOUDFARE OUTAGE
Resolved - Hello,

Please be advised that there is an CloudFare outage Today, November 18 2025, that affected all FISPAN services from 6:32AM - 7:05AM EST.
Clients would not be able to access the FISPAN plugin during this timeframe.

The FISPAN Network Engineering team disabled our CloudFlare proxy to bring the services to Operational State.
We are still monitoring CloudFare's status page before we switch it back on: https://www.cloudflarestatus.com/

ISSUE IS NOW RESOLVED and clients should be able to use the plugin.


We apologize for the inconvenience.
Nov 18, 08:27 EST
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

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