Monitoring - Please be advised that connection stability for NetSuite payment status updates has recovered, and status delivery has resumed. Our teams are currently monitoring the system closely to ensure full ongoing stability. Clients may continue processing payments as usual. We will provide a final update once monitoring is complete.
Sep 17, 2026 - 01:51 EDT
Sep 17, 2026 - 01:51 EDT
Investigating - Please be advised that we are currently experiencing a delay in successfully delivering payment statuses which may impact the status update for client's payments. They can continue processing payments as usual however there may be a delay in displaying the correct status in their NetSuite ERP. We will update once this issue has been fixed.
Sep 16, 2026 - 20:06 EDT
Sep 16, 2026 - 20:06 EDT
About This Site
Welcome to the FISPAN J.P. Morgan Chase Bank integration status page. This page describes feature availability for the J.P. Morgan Chase Bank integration. The below uptimes are an unofficial combined view of all areas that can impact client functionality. Have any questions? Please reach out to our support at https://support.fispan.com/jpmorgan
API - Information Reporting
Operational
ERP Connector
Operational
AWS Data Centre
Operational
Sandbox Environment
Operational
Auth0
Operational
Web UI
Operational
SFTP Connection
Operational
AWS s3-us-west-2
Operational
AWS rds-us-west-2
Operational
AWS ec2-us-west-2
Operational
AWS kms-us-west-2
Operational
AWS secretsmanager-us-west-2
Operational
AWS elb-us-west-2
Operational
Auth0 Management API
Operational
Auth0 Multi-factor Authentication
Operational
Auth0 User Authentication
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
[Production] Scheduled Service Maintenance on Sunday, September 20, 2026 from 1AM-7AM ET Sep 20, 2026 01:00-07:00 EDT
On Sunday, September 20, 2026 from 1AM-7AM ET, our Production environment will undergo scheduled maintenance, and may be unavailable during this time. This period will be utilized for infrastructure enhancements and platform testing to ensure continued uptime and stability.
Please be advised that during this 6 hour window, the Production environment will be inaccessible for clients, preventing access to the UI and payment initiation.
Posted on Sep 16, 2026 - 19:29 EDT
Please be advised that during this 6 hour window, the Production environment will be inaccessible for clients, preventing access to the UI and payment initiation.
Posted on Sep 16, 2026 - 19:29 EDT