All Systems Operational

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Welcome to the FISPAN J.P. Morgan Chase Bank integration status page. This page describes feature availability for the J.P. Morgan Chase Bank integration. The below uptimes are an unofficial combined view of all areas that can impact client functionality. Have any questions? Please reach out to our support at https://support.fispan.com/jpmorgan

Uptime over the past 90 days. View historical uptime.
API - Information Reporting Operational
90 days ago
99.31 % uptime
Today
ERP Connector Operational
90 days ago
99.31 % uptime
Today
AWS Data Centre Operational
90 days ago
100.0 % uptime
Today
Sandbox Environment Operational
90 days ago
100.0 % uptime
Today
Auth0 Operational
90 days ago
100.0 % uptime
Today
Web UI Operational
90 days ago
99.31 % uptime
Today
SFTP Connection Operational
90 days ago
100.0 % uptime
Today
AWS s3-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS ec2-us-west-2 Operational
AWS kms-us-west-2 Operational
AWS secretsmanager-us-west-2 Operational
AWS elb-us-west-2 Operational
Auth0 Management API Operational
Auth0 Multi-factor Authentication Operational
Auth0 User Authentication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 15, 2026
[SERVICE RESTORED] NetSuite Payment Approvals Issue
Resolved - Please be advised that issue with Payments Approval Page being inaccessible has now been fixed on the newest version release of the plugin. Clients have been advised to proceed to update the plugin to restore service.
May 15, 17:59 EDT
Investigating - We have identified an issue with our payment approval feature that may prevent clients from actioning payments within NetSuite.

Our team is actively investigating the cause, and we will provide an update as soon as this is resolved. We apologize for any inconvenience caused.
May 15, 11:55 EDT
May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026
[SERVICE DISRUPTION] Intermittent Delay in Transactions and Balances Information
Resolved - This incident has been resolved.
May 4, 14:14 EDT
Monitoring - Hello,

Please be advised that the issue with current day reporting delays has now been resolved. We are still monitoring to ensure issue has been officially resolved.

We apologize for the inconvenience.
Apr 17, 14:12 EDT
Investigating - A problem has been detected that is affecting current day reporting and previous day reporting data intermittently and as such some transaction data are currently not visible within the Balances and Transactions page of the plugin and Bank Reconciliation Module. We are working to restore full functionality, and will notify you once this issue has been resolved.
Apr 17, 11:15 EDT
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

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