All Systems Operational

About This Site

Welcome to the FISPAN J.P. Morgan Chase Bank integration status page. This page describes feature availability for the J.P. Morgan Chase Bank integration. The below uptimes are an unofficial combined view of all areas that can impact client functionality. Have any questions? Please reach out to our support at https://support.fispan.com/jpmorgan

Uptime over the past 90 days. View historical uptime.
API - Information Reporting Operational
90 days ago
99.31 % uptime
Today
ERP Connector Operational
90 days ago
99.31 % uptime
Today
AWS Data Centre Operational
90 days ago
100.0 % uptime
Today
Sandbox Environment Operational
90 days ago
100.0 % uptime
Today
Auth0 Operational
90 days ago
100.0 % uptime
Today
Web UI Operational
90 days ago
99.31 % uptime
Today
SFTP Connection Operational
90 days ago
100.0 % uptime
Today
AWS s3-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS ec2-us-west-2 Operational
AWS kms-us-west-2 Operational
AWS secretsmanager-us-west-2 Operational
AWS elb-us-west-2 Operational
Auth0 Management API Operational
Auth0 Multi-factor Authentication Operational
Auth0 User Authentication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[SERVICE DISRUPTION] [Production] Scheduled Service Maintenance on Sunday, May 31, 2026, from 12:00 AM to 4:00 AM ET May 31, 2026 00:00-00:04 EDT

On Sunday, May 31, 2026 from 12:00 AM to 4:00 AM ET, our Production environment will undergo scheduled maintenance and may be unavailable during this time. This period will be utilized for infrastructure enhancements and platform testing to ensure continued uptime and stability.

Please be advised that during this 4-hour window, the Production environment will be inaccessible for clients, preventing access to the UI and payment initiation.
Posted on May 25, 2026 - 14:58 EDT
May 29, 2026

No incidents reported today.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026
[SERVICE DISRUPTION] Sage Bank Feeds Reconciliation Issue
Resolved - [SERVICE RESTORED] The issue affecting the imports of prior day balances and transactions into clients Bank Reconciliation Module in Sage Intacct has been resolved. The service is now fully restored.
May 22, 16:34 EDT
Investigating - We are currently investigating an issue with our Cash Management service. Users may experience delays in transaction delivery and prior-day balance updates. We will provide a detailed update as soon as more information is available.
May 22, 13:31 EDT
May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026
[SERVICE RESTORED] NetSuite Payment Approvals Issue
Resolved - Please be advised that issue with Payments Approval Page being inaccessible has now been fixed on the newest version release of the plugin. Clients have been advised to proceed to update the plugin to restore service.
May 15, 17:59 EDT
Investigating - We have identified an issue with our payment approval feature that may prevent clients from actioning payments within NetSuite.

Our team is actively investigating the cause, and we will provide an update as soon as this is resolved. We apologize for any inconvenience caused.
May 15, 11:55 EDT
← Incident History Powered by Atlassian Statuspage