Investigating - A problem has been detected at J.P. Morgan that is affecting the ingestion of transaction data for October 16th. As a result, some transaction data may not be visible within the Balances and Transactions page of the plugin and the Bank Reconciliation Module. We are working with J.P. Morgan to restore full functionality and will provide an update once the issue has been resolved.
Oct 19, 2026 - 15:42 EDT

About This Site

Welcome to the FISPAN J.P. Morgan Chase Bank integration status page. This page describes feature availability for the J.P. Morgan Chase Bank integration. The below uptimes are an unofficial combined view of all areas that can impact client functionality. Have any questions? Please reach out to our support at https://support.fispan.com/jpmorgan

API - Information Reporting Degraded Performance
ERP Connector Operational
AWS Data Centre Operational
Sandbox Environment Operational
Auth0 Operational
Web UI Operational
SFTP Connection Operational
AWS s3-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS ec2-us-west-2 Operational
AWS kms-us-west-2 Operational
AWS secretsmanager-us-west-2 Operational
AWS elb-us-west-2 Operational
Auth0 Management API Operational
Auth0 Multi-factor Authentication Operational
Auth0 User Authentication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 19, 2026

Unresolved incident: [SERVICE DISRUPTION]: Delay in Transactions and Balances Information for October 16th.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

Resolved - The issue affecting the Payment History page where applying date filters resulted in no records being displayed or exported has now been resolved. A fix has been deployed, and clients can now view and export payment records with date filters applied as expected.
We apologize for any inconvenience caused.

Oct 14, 15:30 EDT
Identified - We have identified an issue with the Payment History feature where applying date filters results in no records being displayed or exported.

A fix is currently in development and will be deployed in an upcoming release. In the interim, clients can view and export payment records without applying date filters (or filtering by Payment Method only) and perform any necessary date filtering directly within the exported file.

We will provide an update once the fix has been deployed. We apologize for any inconvenience.

Sep 23, 14:39 EDT

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.