Please be advised that connection stability for NetSuite payment status updates has recovered, and status delivery has resumed. Our teams are currently monitoring the system closely to ensure full ongoing stability. Clients may continue processing payments as usual. We will provide a final update once monitoring is complete.
Posted Sep 17, 2026 - 01:51 EDT
Investigating
Please be advised that we are currently experiencing a delay in successfully delivering payment statuses which may impact the status update for client's payments. They can continue processing payments as usual however there may be a delay in displaying the correct status in their NetSuite ERP. We will update once this issue has been fixed.