We have identified an issue with our third-party email provider causing delivery delays for Remittance Advice (RA) emails sent since October 26, 2026. This primarily affects recipients using Microsoft 365 / Outlook due to upstream provider throttling; other email domains are delivering normally. Emails continue to dispatch from our system, but delivery to affected mailboxes may be delayed.
We are actively working with our provider to resolve the issue. For urgent payments, please confirm remittance details directly with vendors using Microsoft services. Further updates will be posted here.